At Nicholson Nairn Architects, we respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use, store and protect information when you visit our website, contact our studios or enquire about our architectural services.

We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

01 — Who We Are

Nicholson Nairn Architects is the trading name of Nicholson Nairn Limited, a company registered in England and Wales (Company No. 04771283).

For the purposes of data protection legislation, Nicholson Nairn Limited is the data controller responsible for personal information collected through this website.

North East Studio
F16 Willow Court, Kingsway South,
Team Valley Trading Estate,
Gateshead, NE11 0RU

Yorkshire Studio
97–99 Pegholme
Wharfebank Mills, Ilkley Road
Otley, LS21 3JP

Email: admin@nicholsonnairn.co.uk

02 — Information We Collect

We may collect and process personal information when you interact with our website or contact the practice.

This may include:

• Your name, email address, telephone number and organisation.

• Information you provide through enquiries, correspondence or contact forms.

• Details relating to prospective or existing architectural projects.

• Technical information, including IP address, browser type, device information and website usage.

• Information submitted in connection with employment enquiries or applications, where applicable.
   

We only collect information that is relevant to the purpose for which it is provided or otherwise lawfully obtained.

03 — How We Use Your Information

We use personal information to:

• Respond to enquiries and requests for information.

• Communicate with existing and prospective clients.

• Assess project requirements and provide architectural services.

• Maintain professional and business relationships.

• Administer, maintain and improve our website.

• Protect the security and functionality of our website and systems.

• Meet our legal, regulatory and professional obligations.
   

We process personal information only where we have a lawful basis to do so.

Depending on the circumstances, this may include performing a contract, taking steps at your request before entering into a contract, complying with a legal obligation, pursuing our legitimate business interests or relying on your consent where required.

Our legitimate interests include responding to enquiries, managing professional relationships, operating a secure website and developing our services, provided these interests are not overridden by your rights and freedoms.

04 — Website Analytics & Cookies

Our website is built and hosted using Wix Studio, which may use cookies and similar technologies to support website functionality, security, performance and visitor experience.

Cookies are small files stored on your device when you visit a website.

These may include:

• Essential Cookies

• Necessary for the website to function securely and correctly.

• Functional Cookies

• Used to remember preferences and support additional website features.

• Analytics Cookies
   

Where enabled, used to help us understand how visitors interact with the website and identify opportunities for improvement.

Non-essential cookies and similar technologies will be used in accordance with applicable consent requirements. Where consent is required, you can accept, reject or manage these technologies through our cookie preferences facility.

You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

05 — Sharing Your Information

We do not sell your personal information.

Where necessary, information may be shared with trusted third-party providers that support our website, communications or professional services.

These may include:

• Website hosting and technology providers, including Wix.

• IT, email and data storage service providers.

• Professional advisers and consultants.

• Other project participants, where necessary to provide our services.

• Regulatory authorities or other parties where disclosure is required by law.
   

We seek to ensure that personal information is shared only where appropriate and subject to suitable data protection arrangements.

06 — Data Storage & Security

We take reasonable and appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.
Information may be stored within secure systems operated by Nicholson Nairn Architects or by trusted service providers.

Some providers may process or store information outside the United Kingdom. Where international transfers occur, we ensure that appropriate safeguards or other lawful transfer arrangements are in place as required by applicable data protection legislation.

Although we take steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

07 — How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, contractual or professional requirements.

Enquiry information is retained for as long as necessary to respond and manage any resulting business relationship.

Information relating to architectural commissions may be retained for longer periods where required for contractual, legal, insurance or professional purposes.

Where information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with our retention procedures.

08 — Your Rights

Under UK data protection legislation, you may have the right to:

• Request access to personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Request the deletion of your personal information in certain circumstances.

• Request restrictions on how your information is processed.

• Object to certain types of processing.

• Request the transfer of your information where applicable.

• Withdraw consent where processing is based on your consent.
   

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights or raise a question about your personal information, please contact:
admin@nicholsonnairn.co.uk

We will respond to requests in accordance with the timescales required by applicable data protection law.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
www.ico.org.uk

09 — External Websites

Our website may contain links to external websites, including those belonging to project collaborators, professional organisations and social media platforms.

We are not responsible for the privacy practices or content of websites operated by third parties.

We recommend reviewing their individual privacy policies before providing personal information.

10 — Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, website functionality or legal requirements.

Any updates will be published on this page, with the date of the latest revision clearly identified.

Last updated: 23 October 2026
Nicholson Nairn Architects
North East & Yorkshire
admin@nicholsonnairn.co.uk